Chick-fil-A Gift Card

There is no public online balance checker for Chick-fil-A. Call the automated gift card line on 1-888-232-1864 and enter the card details when prompted. You can also hand the card to a team member at any participating US restaurant, or read the balance printed at the bottom of your receipt after paying with it. If you have already transferred the card into the app, open the app, tap Scan, and the balance shows under the QR code.

Not through the app or the balance line, both of which require the PIN. Your route is a physical restaurant, where a team member can attempt to scan the card number directly. If the card itself is damaged beyond scanning, Chick-fil-A CARES on 1-866-232-2040 handles replacements, but they will normally want your original sales or activation receipt.

Yes. The physical card works at the counter regardless of whether the app accepts it. App transfer failures usually come down to a mistyped number, a card bought from a third-party seller, or a card that is not yet activated. Try the restaurant first before assuming the card is dead.

Buying a gift card does not earn points. Spending one does, provided you scan your Chick-fil-A One account at the time of the purchase. So the points go to whoever eats the food, not whoever bought the card.

The most common cause is that the balance was already transferred into the app. Once a physical card or e-gift is moved onto a Chick-fil-A One Digital Gift Card, the value only exists in the app and the original card reads zero. The other frequent cause is location: Chick-fil-A Express sites and licensed outlets in airports, campuses, hospitals and office complexes often cannot accept gift cards.

Treat cards and "Be Our Guest" cards are promotional items handed out by operators, not products you can buy. They usually cover a specific menu item and carry an expiry date printed on the back, which makes them different from standard gift cards in every meaningful way.

No on both counts. The terms state the cards do not expire and that no inactivity or service fees apply.

No. The card is redeemable only at participating Chick-fil-A restaurants in the United States and Puerto Rico. There are no Chick-fil-A locations in Nigeria.

No. The cards have no cash value and cannot be redeemed for cash except where a state law requires it, and all card sales are final with no refunds.