Alamo Drafthouse Cinema Gift Card

1. Visit the Drafthouse gift-cards balance page and enter your card details to see the balance instantly.
2. Alternatively, call 1-888-549-8959 and follow the automated prompts, which will read your balance back to you.
3. At the cinema itself, hand the card to staff and ask them to scan it.

If you are holding a digital card and the staff member's scanner will not read your phone screen, ask them to enter the code manually instead. This usually resolves the issue immediately.

Use the card at any Alamo Drafthouse Cinema location for tickets, food, drinks, event services, or merchandise, and it is also accepted at the chain's specialty bars. Present the physical card, or show the digital code on your phone, at the point of sale.

There is one notable exception: the card cannot be used to pay for an Alamo Season Pass. That has to be paid for through a separate payment method.

Cards bought directly from Alamo are usually delivered by email within minutes of purchase, and the checkout process lets you schedule delivery for a future date if you are buying it as a gift ahead of time.

If you buy through a third-party retailer instead of Alamo directly, delivery can take longer. Some retailers state that codes normally arrive within about two hours, and warn that additional processing time may occasionally be needed on top of that.

No, in most circumstances. You cannot return or cancel the card once it has been received, and any unused value simply stays on the card rather than being paid out, except in states where local law requires cash back on small remaining balances.

There is one important exception: if a code turns out to be genuinely non-functional, Alamo's stated remedy is to replace the card, not to issue a refund. So if your card does not work, contact Alamo about a replacement rather than expecting your money back.

At the venue, staff can generally apply more than one card to a single check, with any remaining balance charged to another payment method.

One thing to watch for: some promotional cards issued alongside gift cards carry their own separate limits, including a cap of one card per check per visit. Since this can vary, ask your server about it when you sit down, rather than discovering a restriction only when the bill arrives.

No. Alamo gift cards are not sold as reloadable products, so once the balance runs out, you would need to buy a brand new card rather than topping up the existing one.

If you are a frequent visitor, the more practical long-term option is an Alamo Season Pass. Just be aware that gift cards specifically cannot be used to pay for a Season Pass, so you will need another payment method for that purchase.

1. Go to drafthouse.com and buy an e-gift card.
2. Enter the recipient's email address. This is a required field, and it is also the most common thing people get wrong at checkout, so double-check it before confirming.
3. If you would rather send a physical card, several shipping options are available at the time of purchase.

Because Alamo is not responsible for lost or stolen cards, keep the code private right up until it reaches the recipient.

Yes. Show the digital card at the box office or hand your phone to your server, and they can scan it directly. If the scanner does not read your screen properly, ask them to enter the code manually instead, which usually resolves the problem straight away.

One practical tip: saving the number as text on your phone, rather than only having it as a screenshot or image, tends to make this process go more smoothly.